Service Design for Six Sigma: A Roadmap for Excellence
- Título:
- Service Design for Six Sigma: A Roadmap for Excellence
- Materia:
- Electrical & Electronics Engineering
- Editor:
- Wiley-Interscience
- Descripción:
- 449 p.
- Identificadores:
- E-ISBN: 9780471682912 ISBN: 9780471744719
- Colección:
- Wiley