Business Process Mapping: Improving Customer Satisfaction Second Edition
- Título:
- Business Process Mapping: Improving Customer Satisfaction Second Edition
- Materia:
- Accounting
- Editor:
- Wiley
- Descripción:
- 337 p.
- Identificadores:
- E-ISBN: 9780470444580 ISBN: 9781119198390
- Colección:
- Wiley