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1. Financial and Economic Tools Used in the World Hospitality Industry. Proceedings of the 5th International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2017 (SERVE 2017), 21-22 October 2017 & 30 November 2017, Bali, Indonesia & Moscow, Russia

Lumban Gaol , Ford

CRC Press

E-ISBN: Hospitality and Events ISBN: 9781315148762

2. Knowledge, Service, Tourism & Hospitality. Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015

Lumban Gaol , Ford

CRC Press

E-ISBN: Hospitality and Events ISBN: 9780429225475

3. The Role of Service in the Tourism & Hospitality Industry. Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014

Lumban Gaol , Ford

CRC Press

E-ISBN: Hospitality and Events ISBN: 9780429226434