The Call Center Handbook. The Complete Guide to Starting, Running, and Improving Your Call Center

Título:
The Call Center Handbook. The Complete Guide to Starting, Running, and Improving Your Call Center
Autor:
Dawson , Keith
Materia:
Computer Science
Editor:
CRC Press
Descripción:
283 p.
Identificadores:
ISBN: 9780429082870
Colección:
Taylor Francis