Improving Service Quality in the Global Economy. Achieving High Performance in Public and Private Sectors, Second Edition

Título:
Improving Service Quality in the Global Economy. Achieving High Performance in Public and Private Sectors, Second Edition
Autor:
Milakovich , Michael
Materia:
Engineering & Technology; Politics & International Relations
Editor:
Auerbach Publications
Descripción:
432 p.
Identificadores:
ISBN: 9780429247521
Colección:
Taylor Francis