Delivering Excellent Service Quality in Aviation. A Practical Guide for Internal and External Service Providers

Título:
Delivering Excellent Service Quality in Aviation. A Practical Guide for Internal and External Service Providers
Autor:
Kossmann , Mario
Materia:
Economics; Finance; Business & Industry; Engineering & Technology
Editor:
Routledge
Descripción:
208 p.
Identificadores:
ISBN: 9781315258232
Colección:
Taylor Francis