A Hotel Manager's Handbook. 189 Techniques for Achieving Exceptional Guest Satisfaction

Título:
A Hotel Manager's Handbook. 189 Techniques for Achieving Exceptional Guest Satisfaction
Autor:
Magnini , Vincent P.
Materia:
Economics; Finance; Business & Industry; Tourism; Hospitality and Events
Editor:
Apple Academic Press
Descripción:
256 p.
Identificadores:
ISBN: 9780429161230
Colección:
Taylor Francis