Managing Customer Experience and Relationships: A Strategic Framework, Third Edition

Título:
Managing Customer Experience and Relationships: A Strategic Framework, Third Edition
Autor:
Peppers
Materia:
Business & Management
Editor:
Wiley
Descripción:
625 p.
Identificadores:
E-ISBN: 9781119236252 ISBN: 9781119239833
Colección:
Wiley