Service Systems Management and Engineering: Creating Strategic Differentation and Operational Excellence

Título:
Service Systems Management and Engineering: Creating Strategic Differentation and Operational Excellence
Autor:
Chang
Materia:
Industrial Engineering
Editor:
Wiley
Descripción:
721 p.
Identificadores:
E-ISBN: 9780470423325 ISBN: 9780470900208
Colección:
Wiley